The official statement that the Changsha McDonald’s chicken wings eat out live crickets said it was impossible

The fast-food industry has recently experienced frequent appearances. Following the “Thick Soup Concentration” event and KFC “coal milk” incident, McDonald's was also caught in the turmoil of the food issue. The video report of the Hunan Public Channel, which was circulated on Weibo today, shows that when a boy in Changsha took a McDonald's chicken wings set, he found out that he had crawled out several live worms in his bones. However, McDonald's said that the chicken wings are stored at low temperature and fried at high temperatures, and there is no possibility of living insects.

From the video circulated on Weibo, it can be seen that there are many white locusts at the junction of chicken and chicken bones, and the locusts that fall to the table are still creeping. The parents asked the staff to explain and apologize, but the staff did not acknowledge that there was a problem with the food. The boy said that the restaurant said he would take him to see a doctor and give him a toy. The customer turned to the health supervision office for complaints, and the relevant personnel said that the examination of the McDonald's kitchen did not reveal any chicken wings.

McDonald's statement to NetEase Finance said that all food production, storage, transportation and production of McDonald's have strict rules. McDonald's chicken wings are kept at a temperature of -18 to -23 degrees Celsius. When chicken wings are cooked, the internal temperature of the chicken wings is required to be above 74 degrees Celsius. Under these conditions, there is no possibility of living insects in the chicken wings.

A manager who had previously served in foreign fast food and Chinese fast food also told NetEase that generally chicken wings are kept at -10 degrees Celsius. When they are cooked, they are fried in hot oil at 180 degrees Celsius. For about 6 minutes, it will be fried for about 4 minutes. After such a high temperature, it is impossible to live locusts. As for whether the overnight chicken wings are untreated and moth-eaten? The source said that according to McDonald's regulations, the remaining food is to be destroyed within half an hour.

However, Yao Xuezheng, honorary deputy chairman of the Guangdong Provincial Catering Service Industry Association, believes that because the video is seen as a living insect, it is not ruled out that it was distributed from the central kitchen to the store, or it was contaminated in the store.

Yao Xuezheng suggested that consumers should strengthen their awareness of rights protection, protect the scene and evidence, and at the same time complain to relevant departments. The fast food restaurant must promise that if the consumer subsequently has discomfort due to food, he must take full responsibility.

The following is a media statement from McDonald's:

When the media reported that the problem was found when a customer served chicken wings at a restaurant in Changsha, McDonald's, on the day of the incident, the staff of the Changsha City Health Supervision Office conducted an on-site inspection at the restaurant's kitchen and did not find any non-conformity and the consumer's situation. .

McDonald's has strict regulations on the production, storage, transportation and production of all foods. McDonald's chicken wings are kept at a temperature of -18 to -23 degrees Celsius. When chicken wings are cooked, the internal temperature of the chicken wings is required to be above 74 degrees Celsius. Under these conditions, there is no possibility of living insects in the chicken wings.

In addition, in line with the attitude of being responsible to consumers, McDonald's restaurant managers have volunteered to accompany consumers to the hospital for the first time, but consumers did not accept it at that time.